Why work with us?

  • We focus on your customers with user-focused design in the context of your business goals
  • We work collaboratively with your team making you partners in the design process every step of the way
  • We give clear and accurate feedback - if something needs changing we'll say so and help you to fix it
  • We don't just design websites - we focus on telling your story in ways your audience will find compelling
  • We make sure your online presence keeps up with how your customers are using the web - for instance on mobile devices
  • We operate on the basis that things should be as simple as possible - but no simpler
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Feature

Does your online CR report have the ‘X’ factor?

Does your online CR report have the ‘X’ factor?

At the recent Ethical Corporation Reporting Conference I had the fun job again for being on the panel of judges for a 3-way X-factor style contest where the contestants were CR / sustainability reports. The panel was chaired by the excellent Toby Webb, and my other colleague was investment-minded Mike Tyrrell.

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Case study

BAM Nuttall sustainability report 2011

Video case study
BAM Nuttall sustainability report 2011
Slideshow

The company wanted to do a bit more with its sustainability report than simply put up the data. It wanted to find ways to interest and engage the people it cared most about - its own staff, its customers and suppliers. The site therefore draws upon game-playing elements, such as those used with The Energy Challenge, and the use of video in an interactive visual case study, to make the issues accessible and interesting to the kind of audiences that will never read a report.

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Blog

People ignore product recalls - that's a system design issue

In the last couple of days, the Electrical Safety Council (who?) has warned that “the majority of consumers are ignoring product recalls and as a result households are using electrical goods that could cause a fire or electrocution.”

Posted: 18 Mar 2013 by Mallen Baker

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